PRIVACY POLICY

Bee Musafir – Global Travel Solution

Effective Date: 03-July-2026

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1. Introduction

Bee Musafir – Global Travel Solution (“we”, “our”, “us”, or “Company”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you interact with our website, mobile platforms, customer service channels, and travel booking services.

By using our services, you agree to the practices described in this policy.

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2. Scope of this Privacy Policy

This Privacy Policy applies to all users of Bee Musafir services including:

    •    Website visitors
    •    Customers booking domestic or international travel
    •    Corporate clients
    •    Travel agents and partners
    •    Users interacting via email, phone, WhatsApp, or social media

It governs all personal data collected through digital and offline channels.

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3. Information We Collect

We may collect the following categories of information:

a) Personal Identification Information

    •    Full name
    •    Contact number
    •    Email address
    •    Residential or billing address
    •    Passport or government ID (for travel bookings)

b) Travel Information

    •    Flight, hotel, and tour preferences
    •    Travel dates and destinations
    •    Passenger details for bookings

c) Financial Information

    •    Payment details (card, UPI, bank transfer)
    •    Billing information
    •    Transaction history

d) Technical Data

    •    IP address
    •    Device type and browser
    •    Cookies and usage data

e) Communication Data

    •    Customer support chats
    •    Emails and call recordings (if applicable)

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4. How We Collect Information

We collect information through:

    •    Direct user input on website forms
    •    Booking requests via phone, WhatsApp, or email
    •    Payment gateways during transactions
    •    Cookies and tracking technologies
    •    Third-party travel suppliers (airlines, hotels, OTA platforms)

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5. Purpose of Processing Personal Data

We use your data for the following purposes:

    •    Processing travel bookings and confirmations
    •    Managing customer accounts and support
    •    Sending booking updates and travel alerts
    •    Personalizing travel recommendations
    •    Processing payments and refunds
    •    Marketing and promotional communication (with consent)
    •    Compliance with legal and regulatory obligations

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6. Legal Basis for Processing

We process personal data based on:

    •    Your consent
    •    Contractual necessity (to fulfill bookings)
    •    Legal obligations
    •    Legitimate business interests such as service improvement and fraud prevention

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7. Sharing of Personal Information

We may share data with:

    •    Airlines, hotels, and transport providers
    •    Payment processors and banks
    •    Government authorities (if required for travel compliance)
    •    Technology and IT service providers
    •    Marketing partners (only with consent)

We ensure all third parties follow strict confidentiality obligations.

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8. International Data Transfers

Since travel services involve global operations, your information may be transferred outside India.

We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

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9. Data Security

We implement strong security measures including:

    •    SSL encryption for data transmission
    •    Secure payment gateways
    •    Restricted access controls
    •    Regular security audits
    •    Firewalls and anti-malware systems

However, no system is 100% secure, and users acknowledge inherent risks.

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10. Data Retention

We retain personal data only as long as necessary:

    •    For booking and service fulfillment
    •    For legal and tax compliance
    •    For dispute resolution

After the retention period, data is securely deleted or anonymized.

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11. Cookies & Tracking Technologies

We use cookies to:

    •    Improve website functionality
    •    Remember user preferences
    •    Analyze website traffic
    •    Deliver relevant advertisements

Users can control cookie settings through their browser.

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12. Marketing Communications

With your consent, we may send:

    •    Travel offers and discounts
    •    Package recommendations
    •    Promotional emails and SMS/WhatsApp updates

You may opt out at any time using unsubscribe options or contacting us directly.

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13. Your Privacy Rights

Depending on applicable laws, you have the right to:

    •    Access your personal data
    •    Request correction of inaccurate data
    •    Request deletion of data (subject to legal obligations)
    •    Withdraw consent for marketing
    •    Request data portability where applicable

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14. Children’s Privacy

Our services are not intended for children under 18 without parental consent.

We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.

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15. Third-Party Websites & Services

Our website may contain links to third-party platforms (airlines, hotels, payment gateways).

We are not responsible for their privacy practices, and users should review their policies separately.

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16. Payment Information

All payment transactions are processed through secure third-party payment gateways.

We do not store full credit/debit card details. Only limited transaction references may be stored for record-keeping.

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17. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on our website with a revised “Effective Date.” Continued use of services constitutes acceptance of changes.

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18. Contact Us

For any privacy-related concerns, you may contact us at:

Bee Musafir – Global Travel Solution
Email: beemusafir@gmail.com
Phone: +918387892242
Website: www.beemusafir.com

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19. Governing Law

This Privacy Policy is governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Jaipur , Rajasthan.

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20. Customer Acknowledgement

By using Bee Musafir services, you acknowledge that:

    •    You have read and understood this Privacy Policy
    •    You consent to the collection and use of your information as described
    •    You agree to comply with our terms related to data usage and privacy